Our Policies
​Here is an overview of our policies so you know what to expect on your first day.
Library Closures
Since we meet at the Tom Reid Library, we adhere to their schedule. If the library is closed, we will discuss a make-up, meet at our alternate location, or just cancel the session.
Cancellations
For a single session cancellation, please contact us with at least 24 hours notice. Failure to notify within 24 hours in advance, via phone or email, will result in a full charge. If appropriate notice is given, your student can schedule a make-up session for the next available session.
Late Arrival
Please understand that the session is for the time allotted. Late arrivals will be tutored the remainder of the session time.
Restroom
Students use the public restroom located in the back of the library. If they are unable to use the restroom independently, please sit where your child can see you so they ask ask for your help.